Careers

Job Summary

At 3sHealth, we believe in supporting those who care for others. Our Employee Benefits department lives by the philosophy: “We Take Care of the Caregivers.” We are proud to provide compassionate, proactive, and collaborative support to our plan members across the province.

Our Claims Services team is seeking a Claims Adjudicator to provide collaborative support to plan members on their path to health using an active case management approach. This role is ideal for someone who thrives in a fast-paced environment, values quality service, and is passionate about making a difference in people’s lives.

Key responsibilities include:

• Assess and manage long-term disability claims through to resolution;
• Determine eligibility for benefit payments based on plan policies and medical/vocational information;
• Develop and implement individualized case management plans; and
• Support plan members through a successful return-to-work process.

At 3sHealth, we value our culture of collaboration and continuous improvement, and we have been named one of Saskatchewan’s Top Employers for nine consecutive years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to truth and reconciliation and diversity and inclusion initiatives.

We also offer comprehensive benefits including:

• Four weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated);
• Enhanced dental and extended health plans;
• Group Life insurance coverage;
• Flexible spending accounts: employees can choose between the health spending account and the lifestyle spending account; and
• A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal, and financial services, amongst others.

Required Qualifications

• Ability to establish and maintain effective interpersonal/consultative relationships, including conflict resolution.
• Ability to handle calls of a sensitive or emotionally charged nature.
• Ability to identify root cause of issues and develop/recommend solutions.
• Ability to manage time and set personal goals and priorities to achieve department results.
• Ability to understand customer needs and identify improvement opportunities.
• Ability to work independently and as a member of a multi-disciplinary team.
• Strong decision-making skills, with the ability to identify and review potential impacts.
• Demonstrated ability to establish and maintain effective working relationships with both internal and external customers.
• Excellent written and verbal communication skills and high attention to detail.
• Knowledge of group insurance principles and practices, industry standards, legal and contractual obligations, and claims investigation and assessment procedures an asset.
• Medical knowledge, as well as demonstrated knowledge in aspects of human behaviour, counseling, interviewing, referral procedures and community resources.
• Must have a positive attitude, a commitment to quality service, and the ability to cope with the stress inherent in the nature of disability claims adjudication, including high work volumes.

Experience

• Experience in disability claims adjudication and/or completion of post-secondary education in the medical field, such as nursing, kinesiology, or physiotherapy

How to Apply

To be considered for this position, all applicants must submit a cover letter and resume.

Prior to being offered the position with 3sHealth, the selected candidate will be required to complete a Criminal Record Check.

To apply, please click the button below.